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KMID : 1164420110060010023
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Health Communication
2011 Volume.6 No. 1 p.23 ~ p.29
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Combined Written and Oral Information about Gastrointestinal Endoscopy Compared with Oral Information Alone
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Lee Su-Young
Hahm Sang-Keun
Park Jin-A
Oh Yoon-Mee
Choi Woo-Young
Kim Hyung-Nam
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Abstract
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More recently, malpractice claim frequency has increased for endoscopists because they perform invasive procedures. Appropriate informed consents associated with few claims. Little is known about how to deliver relevant information to patients scheduled for gastrointestinal endoscopy most effectively. From May to July 2009, 486 clients who underwent upper gastrointestinal endoscopy were enrolled in this study. The subjects were randomly grouped into combined written and oral information group (n=228) and oral information group (n=258). Evaluation of quality of information was rated on scales between 1 (poor) and 5(excellent). In addition, patients rated their anxiety at the time of the procedure, how tolerable the procedure was, their pain during the procedure, whether any health problems occurred as a result of the procedure, as well as the procedure as a whole. Patients who received written information (n=228) rated the overall quality of the information that they received higher than those who randomized to oral information (n=258) only. Differences were significant regarding information about mean information score (3.45 versus 3.0, p<0.001). The two groups reported similar levels of anxiety at time of procedure (p=0.935). Written information led to more favourable assessments of the quality of information and had no impact on patient anxiety nor on the overall assessment of the endoscopy. Endoscopists should clearly explain to their patients the risks, benefits and alternatives of endoscopic procedures.
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KEYWORD
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Endoscopy, Written information, Oral information, Anxiety
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Listed journal information
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